Effective Date: 20 February 2026
Thank you for purchasing digital products from Nexymize.
Nature of Products
All products sold on Nexymize.com are digital products including but not limited to downloadable files, templates, worksheet bundles, courses, or digital materials. No physical products are shipped.
Customer Responsibility
It is the customer’s responsibility to ensure that the product meets their requirements before making a purchase. We recommend reviewing all product details carefully.
No Refund Policy
Due to the instant and irreversible access to digital products, all sales are final.
We do not offer refunds, returns, or exchanges once the product has been delivered, accessed, or downloaded.
By purchasing any product from Nexymize, you acknowledge and agree to this no-refund policy.
Non-Delivery or Technical Issues
If you do not receive access due to a technical error from our side, please contact us within 7 days of purchase.
If we are unable to resolve the issue within 14 days, you will be eligible for a full refund. Refunds will be processed to the original payment method within 7–10 business days.
Duplicate Transactions
If you are charged more than once due to a payment gateway error, we will refund the duplicate amount after proper verification.
Chargebacks
Initiating a chargeback without contacting us first to resolve the issue may result in suspension of access and necessary legal action.
Order Cancellation
Orders for digital products cannot be cancelled once payment is successfully completed.
Contact Us
For questions regarding this policy, please contact:
Support Hours: 10 AM – 6 PM (Monday to Saturday)
Email: support@nexymize.com